Overview > Technical support

Prompt, personal technical support is provided via e-mail only:

support@tradingdiarypro.com

Please don't request us to contact by phone. We are a small company with inexpensive software so we have to keep costs in check.

How long does it takes to answer

Installation and basic support questions are answered within 48 hours. Advanced questions may take longer.

Regular support is open 5 days a week Monday to Friday 8:00-18:00 GMT. We also try to answer your question on holidays but it usually takes longer.

Feature request

We appreciate your opinion and will be making further improvements based on your feedback. Please, send your views to development@tradingdiarypro.com.